Aloys Garnier

Aloys Garnier

Service Management team leader, Société Générale Americas Operational Services

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En poste chez Société Générale Americas

Précédents : Talan LLC, Talan SAS


Précédents : Ecole Nationale Superieure D'Arts Et Métiers ENSAM, Lycée Jules Renard


    En résumé

    Specialized in implementing, steering and improving IT processes based on ITIL. 10+ years of experience in end-user support, business analysis/quality assurance, change management and problem management in investment banking contexts. 6 years in a regional context, leading the cooperation with the headquarters, implementing global strategy requirements with respect to the local specifics and driving regional initiatives to global implementation. Exposed to and reporting to senior management on a regular basis. Successfully passed 5 years of audit (internal, external, regulatory) with satisfactory result or equivalent on change/release/problem management reviews. Strong leadership, very good communication and presentation skills. Quick learner, excellent analysis skills, innovative, result-oriented, always enthusiast about challenges. Technical expertise in Excel/VBA, PLSQL, SOAP/web services, Unix.


Service Management team leader

Chez Société Générale Americas

De 2011 à aujourd'hui
Built up the team in charge of Release Management and Problem Management for applications developed by SG Americas teams. Continuous service improvement, reporting to senior executives.

Senior consultant

Chez Talan LLC

De avril 2008 à décembre 2009
Introduced ITIL-based Change Management and Release Management processes to SG Americas teams. Delivered training and coaching. Definition and building of performance indicators and reporting to senior executives.

Senior consultant

Chez Talan SAS

De janvier 2007 à avril 2008
Business analyst for Program Trading application "Gates": Functional specification and homologation. Change and Release manager.

Junior consultant

Chez Talan SAS

De décembre 2005 à décembre 2007
On-floor functional and technical support for trading applications (market access, volatility trading, arbitrage)

Junior consultant

Chez Talan SAS

De novembre 2003 à novembre 2005
Functional and technical support for trading applications (market access, volatility trading, arbitrage, delta-one)

Lycée Jules Renard, Nevers

Classe préparatoire PTSI/PT, Lycée Jules Renard

De septembre 1998 à juin 2000


  • Business Analysis
  • Change Management
  • Configuration Management
  • Excel
  • ITIL
  • Problem Management
  • Release Management
  • SQL
  • Voir toutes les compétences (9)

Langues parlées


Centres d'intérêt

  • Horlogerie
  • Technologies