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Managed client engagement services and solution implementations
Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
Maintained the customers existing revenue spend and strategically„X upsell additional products and services.
Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project.
(Owner), Project Management, Company Name Clara USA
Increased the company¡¦s growth by securing new partners, consulting engagements and by delivering new projects.
Responsible for program and portfolio management activities within the Sales and Marketing division.
Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.