Fallourd Vincent

OpenAssistant provides the latest in SalesForce.com administrative services. We specialize in salesforce.com migration, implementation, customization, and small –to medium-sized management.

Another focus of openAssistant is implementing AppExchange technologies, including Marketing Automation, Demand Generation, Sales Process, Help Desk and Trouble Ticket, and Project Management. All this is done while utilizing advancing technologies and presenting exciting new solutions for our clients. Their success is our first priority and we work closely together to guarantee a successful and exemplary solution.

Each project is different and that is why openAssistant strives to bring the desired results to meet specific needs, including: translating business needs into sound SalesForce.com strategies; resolving complex problems; leading and/or supporting large-scale customization and system development efforts; advising, designing and building team solutions; providing program management and technical teams for support and migrations; and teaching our clients' staff to grow and maintain internal capabilities.

Most of our projects set to free companies with small sales or marketing staff whose management falls somewhere between a full-time administrator and existing employees.

Innotas provides the only enterprise-class, on-demand Project Portfolio Management (PPM) solution specifically designed to meet the needs of IT organizations. A fully integrated solution, Innotas gives IT organizations everything they need to:

Capture all the demands facing IT
Select the right mix of projects
Manage resources, projects and applications more efficiently

I was in charge of both CRM system (Salesforce.com) and marketing system (Eloqua conversion suite) to provide the sales team with well targeted leads through online marketing programs.