Truong VO

Cisco Systems Engineer for the Implementation Service Group
 Configuration & Deployment of Cisco Routers/ Voice Gateways
 Configuration & Deployment of Cisco Switches
 Configuration & Deployment of Cisco ASA (Adaptive Security Appliances)
 Deployment of CUCM (Cisco Unified Communications Manager)
 Deployment of CUC (Cisco Unity/ Cisco Unity Connection)
 Deployment of CUPS (Cisco Unified Presence Server)
 Deployment of CUMP (Cisco Unified MeetingPlace Server)
 Deployment of Cisco WebEx (Cisco WebEx Node Server)

Cisco Systems Tier 3 Support for the Managed Service Group
 CUCM 8.5 (Cisco Unified Communications Manager)
 CUC 8.5 (Cisco Unity Unified Messaging)
 CUPS 8.0 (Cisco Unified Presence Server)
 CUMP 8.0 (MeetingPlace Server)
 CUOM 8.0 (Unified Operation Manager)
 Tandberg TMS 12.6 (Tandberg Management Server)
 Tandberg VCS Control/ Expressway X5.2 (Video Communication Servers)
 Tandberg DMM 5.2 (Digital Media Manager server)
 Tandberg SNS 5.2 (Show & Share Server)
 Tandberg Codian MCU 4510 (Multipoint Conferencing Unit)


Microsoft Systems Tier 3 Support for the Managed Service Group
 Domain Controller Server running on Windows Server 2008:
o Active Directory Service, User Group Policy, LDAP integration
o DNS Server

 MS Exchange Server 2010 running on Windows Server 2008:
o Outlook Web Access
o User mailbox
 MS SharePoint Server 2010 running on Windows Server 2008
 MS Data protection Manager 2010 running on Windows Server 2008

CHEQUES-CADEAUX CULTURELS is the cultural subsidiary of an european services provider, a subsidiary of CHEQUE-DEJEUNER Group,Gennevilliers, France.

Mission:

>Acquire new clients in the greater metropolitan of Paris
>Manage and develop sales of a portfolio of strategic accounts
>Build influence with key organizations that plays a critical role major Unions

Key achievements:

-Reached 45% of new customers annual sales objective and 81% of the clients annual sales objective in 2004
-Reached 99,5% of new customers annual sales objective and 82% of the clients annual sales objective in 2005

LOGIX is an european wholesaler of e-business infrastructure solutions for IT professionals, a subsidiary of OPEN Group, Courbevoie, France.

Mission:

>Manage a network of domestic IT Business Partners (VARs, integrators & independent software vendors)
•Build strong relationships among the 150 Business Partners qualifyied for reselling IBM products
•Deal with Business Partners ‘ IT project configurations
•Recruit new IT Business Partners

>Develop product and market share of IBM server iSeries 400 on the domestic market
•Organize and conduct events : roads show, “webinars”, seminars, training
•Propose value added services : e-configurations, financing, demo center, co-marketing, flash e-news, roadmap

>Create marketing tools and technical sales support
•Release both technical and sales documents : brochures, white papers, presentations
•Implement marketing campaigns : “SearchForSolutions”, call center in order to solve IT project issues

•Manage purchasing of stock

Key achievements:

-50% increase in IBM server AS/400 product line sales in 2001.
-Captured more than 45% of the market share while maintaining the profit margin goal.
-Certified Specialist IBM eServer iSeries 400 solution Sales.

SAGEM is an international electronic and telecom solution manufacturer, a subsidiary of SAFRAN group, Paris, France.

Mission:

>Acquire new customers in the greater metropolitain of Paris.

Key achievements:

-Averaged sales of 25K euro/month only with new clients in a very competitive market and restricted area.
-Succeeded in obtaining a higher price for 70% of leasing contracts
-Gained 30% of prospects for a 5-year-leasing contract

34th Regiment of Combat Engineers,Epernay, France

>Conscript for a ten-month military service duty
>Trained as a combat engineer
>Assigned in the Human Ressource Department as an office secretary

Key achievements:
-Letter of Congratulations from the Colonel, commander of the 34th Regiment for being an example and ranking 1st during
the Corporal-Chief tests
-Obtained the bronze medal handed by the Colonel, commander of the 34th Regiment at the end of the duty
-Rewarded for Excellence by two U.S Army Generals during the International Military Pilgrimage to Lourdes as an interpretor in 1998.

6-month Internship within the Telecom Test System Unit of CLEMESSY, Mulhouse, France.

>Created technical sales support and a commercial brochure for the launching of 2 traffic simulators and an open test system throughout Europe and Asia.

6-month Intership within the Transmission Division of COHERENT COMMUNICATIONS, Leesburg, VA, U.S.A.

>Led a marketing campaign to identify new telecom providers in Latin America.
Responsible for leading a campaign targeting telecoms operators in Latin America so as to introduce echo-canceller platforms to Telco’s executive management.

>“Out of the box:” Created a bug tracking system for the transmission and audio-teleconference products for the R&D Division. The bug tracking system is used by the engineer testers and the service after sales in order to exceed the quality insurance requirements of the certification 9002 ISO.