Sarah-Michelle Tayler

Responsibilities Now Accepting Your Ideas. Why? You're the best at what you do, and that's something Verizon Wireless can relate to. We're the market leader in wireless communications, keeping our customers happy by hiring the very best people to serve them. You belong on our team. We're looking for an enthusiastic individual who can respond to a high volume of inbound customer calls; research and resolve billing and service equipment issues; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. You also have to quickly analyze customer concerns and needs while balancing company revenue concerns. Qualifications This position calls for a team player who can also work independently with minimal supervision. Along with computer proficiency in Word and Excel and strong keyboard skills, you must have significant customer service and on-line customer contact experience, the ability to analyze and resolve problems and excellent communication skills. An associate's or bachelor's degree is preferred. Bilingual candidates (Spanish/English) are highly desirable. The value begins with you. Own Your Career. Equal Employment Opportunity We are an equal opportunity employer m/f/d/v. Please go to www.verizonwireless.com/careers to apply! Good luck!!