Randy Lindberg
Sr. Project Consultant - Unix Distributed Services, UnitedHealth Group
A practiced Professional with over thirteen years of experience in technology domains such as Data Center, Desktop, Telecommunications, Information Security, Networking and Software Development. Success in managing international and off-shore technology initiatives.
I have been involved both in customer-facing roles and internal operational responsibilities. I have been successful throughout my career in identifying the area of greatest need or "pain-points" in an organization and work towards providing viable and cost-efficent solutions. I have always taken the approach of "do what it takes to get the job done right". I welcome the opportunity to resolve technical and business challenges.
58 contacts• Define, manage, and implement infrastructure system projects.
• Define and manage project schedules, resources, and delivery commitments.
• Unix Product Lifecycle Management - utilizing a proactive, structured process for upgrading mission critical infrastructure software products supporting UHG's business applications.
• Assemble and manage a matrixed team of architects, system design engineers, system build engineers and operational staff to successfully deliver significant infrastructure change in a large scale environment.
• Concurrently managed infrastructure build-out on multiple corporate change initiatives.
• Provide leadership in steering projects toward defined standard infrastructure solutions, platforms, and best practices.
• Ensure the infrastructure adheres to the requirements for availability, stability, and efficiency.
• Reported regularly to business sponsors and senior technology management including executives.
2006 - 2006- Infrastructure Project Management:
- Work with technical teams to develop strategies and implement medium to large sized projects.
- Responsible for overall customer experience and customer relationship.
- Responsible for all aspects of project execution.
- Manage financial aspects of the project including budgets, resources, expenses, and invoicing.
- Manage day-to-day tasks of project resources
2003 - 2006- Program/Product/Project Development and Management for Enterprise, Commercial, OEM and Channel Partners:
- Partnership Management
- Manage Product Implementation and Ongoing Delivery Process
- Manage Partner Communication and Support Processes
- Define/Manage Partner Relationship Processes
- Manage Integration Development Projects
- OEM - Private Label & SDK
- Remote and Off-shore Project Management
- Manage OEM Software Updates and Maintenance Releases
- Create/Manage Partner Portals and Internal Product Websites
- Sharepoint Portal Server and Sharepoint Team Services
2001 - 2003- Responsibilities include Operations and Project Management for Information Security, LAN/WAN Infrastructure, Telephony, CTI/IVR
- Data Center Services and Services for remote US Service Centers.
- Service Management Process Development
- Infrastructure Project Management Areas - AS/400; Win2k/NT4; Citrix; Novell; Linux; HPUX; AIX
- Network Project Management - - CheckPoint Firewall -Extranet/VPN/Internet
- Finance Application - AS/400 Custom Apps- Custom Vertical Applications - Loan Origination & Collections
- Information Security - Corporate Program and Procedure Development - reporting to Corporate Information Security Director- FDIC/GLBA Project Manager
- 12+ month program for preparation of FDIC Examination under GLBA for IT Operations
- Risk Assessment Process Development and Management
- BCP/DR Planning
- GPG - Enterprise Secure FTP/SMTP Implementation/Management
1998 - 2001Responsibilities include
- Enterprise Operations Planning, Project Management/Scope Definition
- BCP/DR Planning
- Installation and Support for LAN/WAN Infrastructure and Services for North American and Western Europe Contact Centers.
- Day to day management of SME, Change Management; Data and Telephony Infrastructure Development for North America
- This position also includes European Planning and Project Management for Wide Area Network, Extranet - B2B, Messaging Deployment and Front/Back Office Application Deployment.
- Process Development and Architectural Standards managed through a group effort with representation from the various geographies
- Project Management within a Team structure for Installation and configuration of Call Center Data Infrastructure
- Second Level Support for Exchange Server; LAN/WAN for all North American Carlson Wagonlit Locations.
- Management of Project Teams to design effective migration path and Network Design for Email migration in CWT Locations in Europe- Established Network Design and Implementation as Project Solution Lead for Outsourcing E-Mail.
- Establish Project and Process for Data Infrastructure in Carlson Contact Centers with multiple platforms and networks.