Pierre-Philippe CHAIGNEAU
Director of Business Analytics, Viadeo.com
- Manage performance of online turnover and website features
- In charge of Viadeo Group's non-financial KPI's dedicated to investors
- In charge of all reports and analysis generated by the BA team
- Enable the BA team to conduct data base analysis to improve existing features and evolution of viadeo.com
- Ensure good collaboration between BA team and other departments
2010 - 2011- Managed development engineers to deploy business intelligence tools (QlickView)
- Managed data analysts (sales team back office) to improve knowledge and sales
- Managed helpdesk in charge of qualifying malfunction reports
2008 - 2010- In charge of all internet traffic sources on and offline
- Organized events with members and prospects to presents features of the website
- Managed marketing investment
- Supervised 3 employees
2006 - 2008- Managed existing partnerships and started new ones
- Negotiated yearly deals with partners
- Promoted the website through affiliates
- Determined SEO/SEM strategy and managed suppliers
- Supervised 3 employees
- Transversal mission in the marketing division
2005 - 2006- Launched & developed sponsored links & web advertising units
- Monitored and optimized customer campaigns
- Propected for new customers
1999 - 2004- In charge of income statement and customer satisfaction
- Catering & Facilities Manager
- Supervised employees
- Tasks in management, marketing, customer service