Marty Wood

Directs and manages all aspects of the Training & Development Department for Circuit City’s firedogSM installation brand. Includes responsibility for all sales and technical training operations, P&L management, budgeting, and employee development. Manages a team of 6 direct reports that facilitates training, develop curriculum and media content.

Small Business (1-25 employee) sales and support specialist for hardware and software consulting specializing in Microsoft Windows Server 2003 and SBS design, setup and education/support.

Directed and managed all operational aspects of the national firedog Home Theater and PC Support service business which included the day-to-day back office operations, off site dispatch center, vendor management and acquisitions. Managed a team of 7 direct reports that including 3rd party billing, call center training, budgeting, forecasting, analysis, quality control, and portfolio management. Primary relationship manager for legal, accounting, warranty, marketing, call center, training and other internal groups.

Managed all technical aspects of the e-Learning corporate training solutions, infrastructure, which included system/capacity planning, beta testing, emerging technology applications, hardware, software integration, administration, reporting and deployment.

Responsible for leading the design, development, deployment and maintenance of training curriculum and certification content. Developed learning modules in a variety of formats (ie. e-learning, instructor-led, paper-based etc.) for Superstore associates and managers.

Managed all aspects of an aftermarket mobile electronics division with responsibility for sales, installation, pricing, scheduling, team development, facilities maintenance, merchandising, and P&L. Recruited, screened, hired, trained, mentored, evaluated and managed and directed a team of 35 associates at principal and multiple locations.

Managed all aspects of an aftermarket mobile electronics department with responsibility for sales, installation, pricing, scheduling, team development, facilities maintenance, merchandising, and P&L. Recruited, screened, hired, trained, mentored, evaluated and managed a team of 7 associates.