Marie MODINI

Convention Services Assistant Manager, San Diego Marriott Gaslamp Quarter

92037LA JOLLACalifornia - United States

97 contacts
Since 2011

** Manages the operation of group activity in the hotel and serve as the primary logistical liaison between groups and all operational hotel departments.
** Configure programs from clients to fit the meeting space in the most efficient manner possible, maximizing the selling potential of the hotel.
** Responsible for monitoring and revising group room blocks and pickup to maximize hotel room inventory.
** Communicate requirements of clients to all hotel departments through convention resumes, banquet event orders, pre-convention meetings with clients, internal, departmental meetings, and daily banquet event order meetings.
** Increase food and beverage revenue through upselling.
** Professionally represent the department and the hotel by participating in and or conducting client and industry functions (site inspections, pre and post
convention meetings, industry events, client entertaining etc.)
** Develop and maintain positive relationships with vendors and suppliers who provide services to the convention groups and to the hotel.
** Follows through to insure all meeting arrangements discussed meet specifications.

Hotel
Professional experience
2007 - 2010

** Effectively maintaining the general operational aspects of the Conference & Events Department with effective communication methods between Hotel Management, Operations associates and conference and hotel guests
** Consistently and accurately monitoring the progress of revenue and costs to ensure all budgetary requirements are adhered to
** Ability to multi-task and lead by example in a fast-paced environment and prioritize obligations in a composed and efficient manner
** Implement training strategies to develop a strong, empowered, cohesive team and facilitate the completion of department goals by ensuring that staff demonstrate flexibility with guests and seek creative ways to say yes at all times
** Proactively seeking client feedback by liaising with the Sales Managers and Events Coordinators on a weekly basis to ensure client follow-up is completed after a meeting, function or event

Key achievements:

** Ability to empower the Events team leading to an Engagement Survey score of 81% in 2010
** 67.6% actual banquet net profit by November 2010 for a budget of 66.2%

Hotel
2006 - 2006

Navitas is an Asian based team of 20 experienced Consultants and Engineers assisting European and American enterprises to take advantage of low-cost opportunities available in China and India.

I joined Navitas technology has Marketing Executive to launch the French market. I was the first European employee in Hong Kong. Navitas is a relatively new company but has huge growth potential.

Responsibilities:
• Responsible for all the marketing tasks: website update, brochures update, PowerPoint presentations, standardization of all the official documents used by the Consultants.
• Responsible for all the French, German and British markets: prospecting, negotiation, contracts signature, manufacturing checking process.
• Responsible for the recruitment of a French senior representative based in Paris and a French junior assistant based in Hong Kong.
• Translator of all the French technical documents for the Engineers based in our office in China and our Consultants based in Hong Kong.
• Senior management’s assistant: preparation of events in China and travel in Europe and in the USA.

Engineering - Projects management
2000 - 2000

The Fairmont Monte Carlo is a four-star luxury convention resort located in the heart of the Principality of Monaco in between the Mediterranean Sea and the legendary Casino of Monte Carlo. The hotel is one of the largest in Europe with its 619 rooms and suites, three restaurants, three bars and cafés, 18 meeting rooms.

Responsibilities:
• Food and beverage assistant in “le Pissetou”, one of the restaurants of the Monte-Carlo Grand Hotel
• Participation of the most important event in 2000 in Monaco: the opening of the beautiful Congress Center as a Food and Beverage assistant (lunch and dinner for 1000 people during one week)
• Food and Beverage assistant for the Herculis Meeting: more than 500 international athletes were present in the hotel during the competition.

Hotel
Education
Hobbies
Sports: Surfing , Volley-Ball , Running... Reading: Newspapers , Novels , Academic Literature...

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