Ines Joulak
Student, HULT International business school
2005 - 2010• Defined the qualification plans in line with the company and the customer requirements.
• Handled customer communication related to the quality status of the products.
• Managed Customer complaints during the production phase, following the 8D methodology process.
- Problem validation
- Verification and analysis of device performances on the test bench
- Root cause identification
- Definition, implementation and validation of adequate containment and corrective actions to improve product quality
- Summarize the findings in the final report
• Performed qualification insurance tests for the semiconductor integrated circuits for mobile applications
- Followed up of reliability tests according to the product qualification plan
- Analyzed the reliability defects to identify root causes related to the design, the fabrication or the packaging process
• Developed an RF transceiver test bench for a Korean customer.
- Scheduled and negotiated the content of the measurement plan.
- Developed the automatic test bench
- Implemented the test bench at the customer laboratory in Korea.
- Summarized the measurements in the final report and presented to the customer.
• Handled the problem reported during the product development phase
- Managed teams, followed up actions, defined the corrective actions to be implemented in cooperation with the customer and the development teams.
• Managed risk management tools such as FMEA and industrial test coverage in collaboration with the project team and customer representatives
• Analyzed statistic production data to identify the critical performances and to implement the needed corrective actions
• Optimized the production test program for yield improvement