Frank Diana
Business Analytics Leader, TCS
An exceptional business leader and value creator with 27 years experience in information technology and general management.The opportunity to lead technology organizations, business organizations, and companies, provided the experience required to ensure the effective alignment of technology with the needs of the business. Particular areas of leadership experience include knowledge management, social technologies, social intelligence, advanced analytics, collaborative solutions, customer intelligence, applying analytics to improve risk management, and developing revenue generation strategies.
Strong visioning skills have enabled the identification of industry trends quickly and broadly, with an ability to see the implications of trends years into the future. These skills have led to the effective identification of new business ventures and the use of leading edge technology to create competitive advantage ahead of broad market adoption. Strong leadership skills enable the rapid realization of value.
A win-win approach and collaborative strengths get the most out of strategic and tactical initiatives across organizations. Excellent communication skills were developed through the many years communicating with C-Level Executives and Industry Analysts, and fine tuned through the effective use of various social media techniques. Particular strengths include articulating complex ideas in a clear and concise manner and helping business people understand technology in layman’s terms. Please dialog with me by visiting my Blog at http://frankdiana.wordpress.com/
Specialties
Open source strategies and technologies, social technologies and intelligence, business Intelligence, predictive and text analytics, technology leadership, social media, voice of the customer and risk management initiatives, product and organizational leadership, business and strategic planning, investment management, M&A, new market identification and development, growth strategy and execution, Industry Analyst relations, business development, relationship management, program management
Leader of business analytics and social technology solutions. I deliver solutions that include software and services in support of: The adoption and use of social technologies, the capture and use of social intelligence, a holistic view of voice of the customer, harnessing insight to better support risk management, and the broad application of advanced analytic technologies.
2008 - 2009enherent delivers text analytic solutions that obtain actionable insight from previously untapped sources like email, documents, forums, blogs, surveys, etc. Organizations have realized a rapid and significant ROI by using this insight to understand the sentiment of customers, employees, markets or citizens, quickly find fraud or money laundering activity, cost-effectively comply with regulations and support litigation, more effectively manage risk and brand reputation, better facilitate quality and safety reviews, accelerate M&A due diligence, and better identify wasteful spending. Please discuss this exciting market with me by following my Blog at http://www.enherent.com/blogs/frank-diana
2006 - 2008Prior to facilitating the sale of most company assets to a major Telecommunications company, was responsible for the integration of a social computing and advanced analytics platform that together leverage the collective intelligence of the extended enterprise. The resulting solution utilized open source technology to enable business and government to truly exploit web 2.0. Established a high performance product management team and related set of processes. Refined companies organization design and delivered Alpha, Beta and two Releases of the product. Also served as Corporate Secretary and General Manager of all three Operating Units
2003 - 2006CEO and President of a B2B software start-up. Traxian enables small and mid-sized businesses to automate B2B relationships in a way that eliminates the previous cost and complexity inhibitors. Established partnerships with major industry players, positioned Traxian with Industry Analysts, managed selling and operations.
2002 - 2006Business and Technology consulting focused on the strategic planning process and the tactical execution that supports the plan. Establishing viable business ventures through solid research and planning while eliminating the amount of time spent on strategic planning without developing actionable plans to implement those strategies.
1998 - 2001Responsible for vision and strategic direction setting, industry trend analysis, new business analysis and planning, industry analyst relations, internal and external communications, partner relations, channel strategies, business development and sales support. Develped the web services and ASP strategy for the $50 Billion Fujitsu Parent Company. Also focused on ERP, B2B, XML Standards, and eProcurement.
1995 - 1998Responsible for International financial systems and processes as well as global decision support systems and processes. Managed large scale restructuring (Lucent IPO) and reengineering initiatives and deployed Oracle applications and infrastructure in 70 countries.
1983 - 1995Held various leadership positions in the technology organization. Special focus on management information systems. Widely regarded as expert in Teradata database technology. Managed the CIO portfolio of client server products and the relationship between the CIO organization and the Business.