Eileen Bonfiglio
President, Carnagie Mellon University Software Engineering Institute Virtual SPIN
Innovative, passionate, strong transformational leader with robust analytical, negotiating and collaborating skills. Agreeable. Multi-Tasking. Collaborative. Visionary - Not only new and better ideas for how things can be improved, but also the courage to pursue them.
Proven ability to target and reach high standards, widely perceived as an expert technical resource. I have a very 'hands on' and technical approach, am able to rapidly absorb new technologies and concepts and re-present them to different audiences.
Enthusiastic, analytical leader committed to excellence, providing motivation and training by example. Inherent, keen ability to identify improvement opportunities, design and implement process and operational improvements. Positive attitude, strong organizational, cross-functional team building and problem solving skills.
Specialties:
Proven expertise in the following key areas:
Information Security
Supply Chain Quality Assurance (CQAP)
Supply Chain Management
Software Configuration Management
Quality Assurance
System Design, Engineering and Administration
Strategic Planning
Software Architecture, Design & Development
Industrial Engineering/Operations
Continuous Improvement
Project Management
Master of Web Presentation and Technology
111 contactsIT Professional, Information Security, Certified Quality Manager and Engineer, Tyco International / ADT Security Services
2005 - 2008QA Operations & SDLC Manager - Information Security - Systems Administrator at Tyco Fire & Security/ADT
-Leadership for Agile development and configuration security management
-SDLC Process Development Project manager
-Design, implement and administer virtualization of development and automation tools for enterprise-wide QA and Development software. -Manage QA Virtual Test Lab and staffing across business units in this leading global organization. Deployment consisting of Ant, Maven, Test Director, Quick Test Pro, Mercury/HP Functional Tester, LoadRunner, Winrunner, Serena PVCS SCM Version Control Management application and server.
-Resource planning/scheduling for development and QA, global team members and customers world-wide. J2EE environment.
2004 - 2005Managed SQA and SCM areas. Direct report to CEO.
* Dynamic, database-driven applications with web & fat client interfaces for this financial software firm.
* Clear understanding of software platforms, finance industry, Java, Internet Security Best Practices, VPN/Firewalls, DNS required, applied successfully.
* Excellent understanding of project development/management processes, methodology, and the impact of the project management metrics.
* Participated and led team, department, and division meetings weekly and monthly basis.
* Extensive experience with Windows and UNIX server environments; thorough knowledge of Internet standards (HTML, HTTP, CSS, CGI, etc.), web site design principles and software usability practices
2001 - 2003Creator, developer, implementor, integrator and trainer for J2EE product base for this mid-cap software development firm. Product now known as IBM Websphere Broker.
* Systems engineering and software implementation
* J2EE-based applications, all server configurations on ALL platforms
* Implemented iterative testing using agile (SCRUM) methodologies
* Coordinated automated and manual testing effort for Release Management efforts
* Automation tools: Empirix, WAST, LoadRunner, Segue Performer
* Managed resource contention between ongoing development projects and urgent defects reported in production
* Managed test case development and execution, white and black box
* Familiar with all competitors EAI environments and middle ware products (WebMethods, Tibco, MQ Series, Biz Talk).
1999 - 2000* Managed in-house and out sourced development team for first Internet bank initiative, 10-30 employees, as well as vendor management for connectivity to organization and between branches.
* Key team member for architecture and hosting plan, as well as data transformation.
* Provided training to Customer Support staff, 150 team members.
* Expert analytical, technical support and project leadership to all team members and clients), full project life-cycle development.
1998 - 1999* Accountable to constituents and City Management team, addressing both in public broadcast meetings via television, radio and in person appearances with Mayor of City.
* Developed relationships with press, constituents, vendors, professional organizations, user groups, and industry trade groups to stay current with technology and needs.
* Post-implementation continuous improvement efforts in enhancing performance and providing increased functionality.
* Principle partner in RFP development and vendor selection process for the purchase of hardware and software systems.
* Participated in the design phase of all software projects to ensure that application architecture best practices are considered and followed.
* Acted as a liaison between application development and executive management to facilitate software project infrastructure planning and implementation.
1996 - 2000Finance systems, global CRM, Service Delivery Platform.
Four tours of duty full & part time: 1996, 1997, 1999, 2000.
* Architect, develop and build applications in a fast-paced object oriented environment.
* Worked with Business and Operations teams to ensure software solutions synced with strategic hardware and operating systems direction.
* Acted as a liaison between application development and engineering/operations to facilitate software project infrastructure planning and implementation.
* Provided cross-project guidance to leverage existing technologies.
* Assisted in the design of application systems to ensure that they perform well
logically and physically.
* Ensured that new development is consistent with business need and well integrated with existing application systems.
* Improved per call metrics, 30% reduction in operating costs, 62% increase in customer satisfaction.
* Reporting, metrics, benchmarking, process analysis, and root cause Method 1/ISO.
1994 - 1996Responsible for creating and managing QA program, including budgetary responsibility, hiring and staff supervision.
* Staff of 17 diverse employees.
* Evaluated, recommended, purchased and implemented automated testing software.
* Architected, implemented and managed audit and testing program.
* Created product documentation, including online help (using RoboHelp), printed user manual, and training materials.
* Conducted on-site user training classes.
* Ensured that development team followed procedures to US Government standards (Mil9858, TQM, IQUE).
* Evaluated, acquired, implemented and administered enterprise-wide defect tracking software
* Installed, configured and administered Web and client/server software.
1989 - 1992Government Agency-Government Administration industry
January 1989 – January 1992 (3 years 1 month)
Defense Logistics Agency, Defense Contract Administrative Services, Defense Contract Management Services, Security Clearance secured.
* Six Sigma/TQM source inspection supplier monitoring, controlling, or maintaining the quality of products or services enterprise-wide; ARPA/Internet project duties.
* TQM facilitator
* Establish a quality program to reviewing production activities and capabilities in light of contract requirements, written procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, EMEA, FMEA.
* Analyze data to detect improvement opportunities, unsatisfactory trends or weaknesses in systems, recommend solutions utilizing MIL standards, ISO, and statistical process methodologies.
* Verified by test or inspection, periodic audits and surveillance inspections using sampling inspection or intensive product inspection techniques that products comply with requirements before acceptance. Identified inadequacies.