Dolores Higgs
CSR, Crawford & Company
I currently live in the Atlanta Georgia metro area and seeking employment. I am willing to relocate to North Carolina or Washington DC area.
With over 25 years of Customer Service/Support experience in the Air lines industry, I have a proven record of bring outstanding analytical skill’s both verbally and written communication skills. I have excellent listening skills, patient, tactful and diplomatic.
Never missing a quota, answering 100 or more calls in an 8 hour day. I have received several Sales Excellent awards. I love to learn, and am always up to a challenge whatever the situation.
•Service Orientated – Actively looking for ways to help people
•Demonstrated professionalism
•Ability to work in a fast paced environment
•Strong organizational skills
•Enjoy working with a high-end corporate clientele
•Experience Microsoft Word and Excel
