April D. Smith
Studying at University Of Phoenix Online
Previous: University Of Phoenix Online
More than 10 years’ successful experience in an office setting and customer service and support with recognized strengths in database management and reporting, scheduling, and department-level event planning; problem-solving and trouble-shooting, staff support, and planning/implementing proactive procedures and systems to avoid problematic occurrences. Possess expert level computer skills. Excellent working knowledge of Windows, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint P-card & Travel card expense reports, Galaxy, Oracle, Osiris, EXP, SGA, and IS3. Ability to train, motivate, and supervise employees. Advanced skills in Internet research. Skilled in office procedures and protocol training manual creation and maintenance. Advanced knowledge in the operation of office equipment (adding machine, copier, fax, multi-line telephone systems, etc.). A team player recognized for leadership abilities. Leadership responsibilities included constructing teams, building realistic timelines and goal setting, acceleration of the learning experience, while implementing problem solving techniques and conflict management in diverse groups while focusing on mutual success by planning ahead and being mindful of individual personality traits to collaborate efforts to provide solutions to problems. Apply effective tools for presenting results via presentations while using written communication, public speaking, Microsoft power point and excel spreadsheets, information systems, and a variety of skills suitable for the professional force.
University Of Phoenix Online, PhoenixBSCJA/Cyber Crimes, University of Phoenix OnlineFrom July 2013 to Present
University Of Phoenix Online, PhoenixAAIT, University of Phoenix OnlineFrom January 2007 to June 2011
- Creative Writing Communication
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