April D. Smith

April D. Smith

Motivated and Determined

Studying at University Of Phoenix Online

Previous: University Of Phoenix Online



    More than 10 years’ successful experience in an office setting and customer service and    support with recognized strengths in database management and reporting, scheduling, and    department-level event    planning; problem-solving and trouble-shooting, staff support, and planning/implementing    proactive procedures and systems to avoid problematic occurrences. Possess expert level computer skills. Excellent working knowledge of Windows, Outlook, Microsoft Excel, Microsoft Word,      PowerPoint, SharePoint P-card & Travel card expense reports, Galaxy, Oracle, Osiris, EXP,    SGA, and IS3. Ability to train, motivate, and supervise employees. Advanced skills in Internet research. Skilled in office procedures and protocol training manual creation and maintenance. Advanced knowledge in the operation of office equipment (adding machine, copier, fax,    multi-line telephone systems, etc.). A team player recognized for leadership abilities. Leadership responsibilities included constructing teams, building realistic timelines and goal    setting, acceleration of the learning experience, while implementing problem solving    techniques and conflict management in diverse groups while focusing on mutual success by    planning ahead and being mindful of individual personality traits to collaborate efforts to    provide solutions to problems. Apply effective tools for presenting results via presentations    while using written communication, public speaking, Microsoft power point and excel    spreadsheets, information systems, and a variety of skills suitable for    the professional force.



  • Creative Writing         Communication            

Langues parlées